── Privacy Policy

Your privacy is a priority.

Last updated: May 9, 2026

1. Introduction

At Zytek LLC (“we”, “our” or “Zytek”) we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and share your information when you visit zytek.app or use our services.

This policy applies to all website users, prospects and clients of Zytek LLC.

2. Information we collect

2.1 Information you provide

  • Contact information: full name, email, phone, country, message (when you fill out our form).
  • Payment information: processed by our payment providers (Braintree/PayPal, Stripe, Zelle). We do NOT store credit card numbers on our servers.
  • Communications: content of emails, WhatsApp messages, meeting notes when you interact with our team.

2.2 Information we collect automatically

  • IP address, browser type, operating system
  • Pages visited, time spent
  • UTM parameters (utm_source, utm_medium, utm_campaign)
  • Cookies and similar technologies

3. How we use your information

  • Respond to your inquiries and requests
  • Process payments through our providers
  • Send you marketing communications (with your consent)
  • Improve our products and services
  • Comply with legal obligations and protect our rights

4. Who we share your information with

We share your information with the following service providers, all with contractual confidentiality commitments:

  • Supabase (United States) — database hosting
  • AWS (United States) — website hosting
  • Braintree / PayPal — payment processing
  • Stripe — alternative payment processing
  • Resend — transactional email delivery
  • Anthropic — AI processing (when you use AI features)

We may also share information when required by law, court order, or to protect our rights.

We do NOT sell your personal information to third parties for marketing purposes.

5. Your rights

You have the right to:

  • Access the data we have about you
  • Correct inaccurate data
  • Request deletion of your data (right to be forgotten)
  • Object to processing
  • Request portability of your data
  • Withdraw consent at any time

To exercise any of these rights, write to us at zytek@zytek.app.

6. GDPR and CCPA

If you are a resident of the European Union (GDPR) or California, USA (CCPA), you have additional rights according to your jurisdiction. Contact us for specific information.

7. Cookies

We use essential cookies so the site works correctly and analytics cookies (with your consent) to understand how the site is used. You can disable cookies from your browser.

8. Security

We implement technical and organizational measures to protect your data:

  • Encrypted HTTPS connections
  • Database access with Row Level Security (RLS)
  • Two-factor authentication on internal systems
  • Automatic encrypted backups

9. Data retention

  • Leads (inquiries): 24 months
  • Active clients: duration of relationship + 7 years (USA tax requirement)
  • Communications: 5 years

10. Changes to this policy

We may update this policy. We will notify substantial changes by email to active clients, and publish the updated version with a new “last updated” date.

11. Contact

For any privacy inquiry:
Zytek LLC
Daniel Fornerino, Founder & CEO
325 Midland Pkwy, Summerville, SC 29485, USA
Email: zytek@zytek.app
Phone: +1 (854) 222-1177